Privacy Policy
This Privacy Policy explains the manner in which Comfort Footcare IOW collects, uses, maintains and discloses information collected from users (each a "user") of the comfortfootcareiow.com website ("site"). This privacy policy applies to the Site and all services offered by Comfort Footcare IOW.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address and / or phone number. Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Data Retention
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. If you choose to book an appointment through our website you will be taken to our secure booking system (Patient Records Management).
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Patient Records Management
We use My FHP Planner (FHP Software Ltd) to manage your booking of appointments and clinical records. This includes your contact details, appointment history, clinical notes, and health information. We use this to provide your care, manage appointments, and meet our professional record-keeping obligations. Your data is encrypted and stored securely on UK servers. You have the right to access, correct, or request deletion of your records (subject to legal retention requirements). FHP Software Ltd processes this data on our behalf and cannot use it for their own purposes. For details: www.myfhpplanner.com/privacy
For data protection concerns, contact the ICO at ico.org.uk
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
How we use collected information
Comfort Footcare IOW collects and uses Users personal information for the following purposes:
To improve customer service. Your information helps us to more effectively respond to your
customer service requests and support needs.
To improve our Site. We continually strive to improve our website offerings based on the
information and feedback we receive from you.
To send periodic emails. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. It may also be used to respond to their inquiries, and/or other requests or questions. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
To create aggregated statistical data and other aggregated and/or inferred Non-personal
Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
When you first arrive on our site you can now select which cookies are used to help improve your use experience.
Essential Cookies - These cookies enable core functionality such as security, verification of identity and network management. These cookies can't be disabled
Marketing Cookies - These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests. Choose to enable or disable.
Functional Cookies - These cookies collect data to remember choices users make to improve and give a more personalised experience. Choose to enable or disable.
Analytics Cookies - These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics. Choose to enable or disable.
The following links explain how to access cookie settings in various browsers:
ï‚· Cookie settings in Firefox
ï‚· Cookie settings in Internet Explorer
ï‚· Cookie settings in Google Chrome
ï‚· Cookie settings in Safari (OS X)
ï‚· Cookie settings in Safari (iOS)
ï‚· Cookie settings in Android
To opt out of being tracked by Google Analytics across all websites, visit this
link: http://tools.google.com/dlpage/gaoptout.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Changes to this privacy policy
Comfort Footcare IOW has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page, send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us. If at any time you do not want us to process your data anymore, please contact us by emailing: comfortfootcareiow@gmail.com
Comfort Footcare IOW. November 2025.